Within The United States
Online orders will be shipped as promptly as possible, signature required. Customers will receive a confirmation of order and tracking number. Special orders may take up to 4-8 weeks for shipping. All packages are insured against theft and accidental damage while in transit. Once a package is delivered and signed for, Harlin Jones assumes no responsibility. Our pieces are made with a high level of craftsmanship and each piece is subject to intense inspection and quality control. Items are packed and shipped with the highest care to ensure its safe delivery. If you believe you have received an item that was damaged in transit, please CONTACT us within 24 hours of delivery.
Registered post deliveries generally take 1-5 business days, from the shipping date, depending on delivery location. We ship every Monday to Saturday however, this can be subject to change due to staff availabilities and public holidays, but we always strive to send out orders as soon as we receive them if items are in stock. Please allow up to 5 working days before querying your parcel.
Harlin Jones cannot be held responsible for any delays, or mal-deliveries, caused by our chosen delivery services. All orders that select the free shipping option will be shipped default via registered post.
Please note: delivery may take quicker or longer, depending on the reliability of the chosen delivery service
You are welcome to contact us to choose a more speedy and reliable shipping option, such as; Overnight Express shipping, or door-to-door courier, at your own expense. Feel free to CONTACT us for alternative shipping quotes.
Same-day courier and Overnight Express Orders must be placed before 12noon, in order to ship the shipping days of Monday through to Saturday.
Please send us an email and we will always do our very best to accommodate you.
We ship to all countries registered airmail.
International orders will take 10-14 business days from the shipping date depending on location. Although most arrive quicker, please allow up to 14 working days before querying your parcel.
Please check your county's taxes and duties, as Harlin Jones will not destination taxes and duties.